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True BusinessID FAQsFrequently Asked QuestionsWhat is the process for installing a Web certificate?
What is the process for installing a Web certificate?
What Information must be submitted to Geotrust as part of Verification Process?TopProof of Organization (any of the following will apply) DUNS number (Dun and Bradstreet) for more info Click Here. In order to ensure a smooth verification process, ensure that the following items are consistent with the order to have your server certificate order processed The Registrant listed in the InterNIC/WHOIS records for the domain name in
question Please Note: If you represent a Government Department, Non-Government Organization, or a University, then you should: E-mail us at sales@scl.co.uk What should I do if my company is not the registered owner of the domain?TopIf your company is not the registered owner of the domain (as verified through a WHOIS lookup), you must get the ownership information changed prior to submitting a certificate application. The information can usually be changed by yourself, using the username and password provided by your Reseller. How long does it take to get a Web Server Certificate?TopFrom the time you submit your application, the processing time for a Web Server Certificate takes 2 to 3 business days. How will I know if my application for a Geotrust Web Server Certificate has been successful (or not)? TopYou will be notified when the verification process is completed. If your application has been accepted, you will receive your certificate via an e-mail sent to the administrative and technical contacts What can I do if my application is not successful? TopIf your Web Server Certificate application is rejected, you can work with the
Support Team to determine the best way to submit a new application. The main
reasons that can lead an application to fail are: |