 |
E-COMMERCE |  |
| True BusinessID | Apply Here for a True ID Certificate |
True BusinessID™ FAQs
Frequently Asked Questions
What is the process for installing a Web certificate?
What information must be submitted to GeoTrust as part
of the verification process?
What should I do if my company is not the registered
owner of the domain?
How long does it take to get a Web server certificate?
How will I know if my application for a GeoTrust Web
server certificate has been successful?
What can I do if my application is not successful?
What is the process for installing a Web certificate?
- Submit Contact Information and Agree to the Subscriber Agreement
- Receive email from Geotrust;
- Submit your Organization Verification Information:
- Fax your Proof of Organization information to 1-770-360-9571. Include your domain name and order ID number on the cover letter. If any of the above items do not match or are not submitted, the processing of your certificate request will be delayed.
- Receive certificate via e-mail.
- SCL Install your certificate on Server
What Information must be submitted to Geotrust as part of Verification Process?Top
Proof of Organization (any of the following will apply)
DUNS number (Dun and Bradstreet) for more info Click Here.
Articles of Incorporation or Business License
Doing Business As (DBA) registration or Partnership documentation
Sole Proprietorship documentation
In order to ensure a smooth verification process, ensure that the following items are consistent with the order to have your server certificate order processed
The Registrant listed in the InterNIC/WHOIS records for the domain name in
question
The Organization appearing in your "Proof of Organization" documents
or DUNS number
The Organization entered into the CSR (Certificate Signing Request)
Please Note: If you represent a Government Department, Non-Government Organization, or a University, then you should:
E-mail us at sales@scl.co.uk
or call us at: 44(0)1239891599
Note: All documents must be provided in English or with an English translation
What should I do if my company is not the registered owner of the domain?Top
If your company is not the registered owner of the domain (as verified through a WHOIS lookup), you must get the ownership information changed prior to submitting a certificate application. The information can usually be changed by yourself, using the username and password provided by your Reseller.
How long does it take to get a Web Server Certificate?Top
From the time you submit your application, the processing time for a Web Server Certificate takes 2 to 3 business days.
How will I know if my application for a Geotrust Web Server Certificate has been successful (or not)? Top
You will be notified when the verification process is completed. If your application has been accepted, you will receive your certificate via an e-mail sent to the administrative and technical contacts
What can I do if my application is not successful? Top
If your Web Server Certificate application is rejected, you can work with the
Support Team to determine the best way to submit a new application. The main
reasons that can lead an application to fail are:
The domain name in the CSR is not registered to the authorizing business/organization.
CSR is incorrectly formatted